课程介绍 The Curriculum
Butlers and house managers in today's residential market must understand the skill set of each staff member in the residence. Our students learn how to correctly execute each household job skill to facilitate superior management of their staff. We have painstakingly put together an excellent curriculum of which we are very proud. We cannot provide too detailed information on our web site, but we can show you a glimpse of what you may expect. You will be responsible for the rest of the staff, and possibly the yacht, the jet and other properties. You will be the estate or house manager, sometimes the chauffeur and at times even the housekeeper, handyman, accountant, gardener etc. Whatever your role, we will teach you to do it with style and grace.
荷兰国际管家学院（中国）教授的是支持复杂家庭管理和生活方式管理的个人服务专业技能和组织结构。我们培训您的是管家和家庭管理的所有方面。在6周的培训期间，学院会发一个装好软件的ipad Air给所有学员。这个个人iPad Air是用来学习学院教授的技能及信息。甚至还可以用此来与全体教员交流，无论何时。以下包含了学习的核心区域，及几项课程的范例。
The International Butler Academy China teaches a personal service expertise and organizational structure that supports the management of complex homes and lifestyles. We train you in all the aspects of butling and house management. For the duration of the entire 6-week training program, all students will have from us their own personal iPad Air with software installed on it. This personal iPad Air is one used for learning techniques and information gathering at our Academy. It even allows students to communicate with the faculty and with each other, on and off duty. The core areas of study, and some examples of subjects covered in each include:
The life of a butler 管家生活
includes history and traditions, personal traits, technical skills, personal and professional standards, and service in detail.
The modern butler 当代管家
includes the usage of cutting-edge technology, the TIBA China butler's online platform, and more.
Staff management 员工管理
includes interviewing skills, hiring and firing, employee handbooks and house rules, human resources and personnel issues, staff communications, boundaries, time management.
House management 家庭管理
includes setting of routines and schedules, household hierarchy, defining and setting standards, purchasing, event planning.
Table management 餐桌管理
includes setting tables and serving meals, serving skills, styles of service, table manners, wines and champagnes, cigars, afternoon tea, creating menus, special celebrations.
Wardrobe management 衣橱管理
includes linens and fine fabric care, clothing maintenance, ironing & pressing, storing.
Valeting skills 服侍技能
examines the professional Gentleman's Gentleman, and includes dress codes, formal wear, maintaining inventories, packing and unpacking suitcases.
includes cultural differences, interpersonal skills, body language, remembering names and making conversation, telephone manners, presentation skills.
Etiquette & protocol 礼仪&礼节
includes addressing persons of different cultures and titled persons, acquiring social confidence, social and business correspondence, common-sense good manners and consideration for others, personal norms and values.
includes Chinese tea ceremony, golfing, flower arranging, healthcare, luxury and much, much more.
PS：以上为6周职业管家培训的课程大纲， iPad Air中将有每天具体课表的详细安排。