荷兰国际管家学院(中国)  - Butlerschool

课程介绍 The Curriculum

对于当今住宅市场,管家和家庭经理人必须了解在住宅里每一个员工的技能。我们的学员学习如何正确地发挥每一份家务工作技能来更好地管理员工。我们费心尽力地安排了极好的课程,而这些课程正使我们引以为傲。我们不能在官网上提供十分细致的信息,但是我们可以为您展示您所期待的。你将会对其他员工,且有可能对游艇,私人飞机或者其他财物负责。你将会成为房产或家庭经理人,有时候会是司机,甚至清洁人员,杂务工,会计,园丁等等。不管你的角色是什么,我们教授的你是如何优雅得体地做这些工作。

Butlers and house managers in today's residential market must understand the skill set of each staff member in the residence. Our students learn how to correctly execute each household job skill to facilitate superior management of their staff. We have painstakingly put together an excellent curriculum of which we are very proud. We cannot provide too detailed information on our web site, but we can show you a glimpse of what you may expect. You will be responsible for the rest of the staff, and possibly the yacht, the jet and other properties. You will be the estate or house manager, sometimes the chauffeur and at times even the housekeeper, handyman, accountant, gardener etc. Whatever your role, we will teach you to do it with style and grace.

荷兰国际管家学院(中国)教授的是支持复杂家庭管理和生活方式管理的个人服务专业技能和组织结构。我们培训您的是管家和家庭管理的所有方面。在6周的培训期间,学院会发一个装好软件的ipad Air给所有学员。这个个人iPad Air是用来学习学院教授的技能及信息。甚至还可以用此来与全体教员交流,无论何时。以下包含了学习的核心区域,及几项课程的范例。

The International Butler Academy China teaches a personal service expertise and organizational structure that supports the management of complex homes and lifestyles. We train you in all the aspects of butling and house management. For the duration of the entire 6-week training program, all students will have from us their own personal iPad Air with software installed on it. This personal iPad Air is one used for learning techniques and information gathering at our Academy. It even allows students to communicate with the faculty and with each other, on and off duty. The core areas of study, and some examples of subjects covered in each include:

  The life of a butler 家生活

includes history and traditions, personal traits, technical skills, personal and professional standards, and service in detail. 

包括历史,传统,个人特质,技术技能,个人及专业标准,服务细节。

 The modern butler 当代管家

includes the usage of cutting-edge technology, the TIBA China butler's online platform, and more.

      包括使用尖端科技,TIBAChina线上管家平台,及更多。

 

Staff management 员工管理

includes interviewing skills, hiring and firing, employee handbooks and house rules, human resources and personnel issues, staff communications, boundaries, time management.

包括面试技能,招聘,解雇,员工手册及家庭条规,人力资源及人事问题,员工交流,界限,时间管理。

 

  House management 家庭管理

includes setting of routines and schedules, household hierarchy, defining and setting standards, purchasing, event planning.

      包括日常安排和日程安排,家庭阶级,定义及设定标准,采买,活动策划。

 

  Table management  餐桌管理

includes setting tables and serving meals, serving skills, styles of service, table manners, wines and champagnes, cigars, afternoon tea, creating menus, special celebrations.

      包括餐桌摆设,服务餐食,服务技能,服务风格,餐桌礼仪,红酒,香槟,雪茄,下午茶,定制菜单,特别庆祝活动。

 

 Wardrobe management 衣橱管理

includes linens and fine fabric care, clothing maintenance, ironing & pressing, storing.

      包括亚麻织物和细织物护理,衣物保养,熨烫&熨平,储存。

 

   Valeting skills 服侍技能

examines the professional Gentleman's Gentleman, and includes dress codes, formal wear, maintaining inventories, packing and unpacking suitcases.

     检验专业绅士的教养,包括穿衣准则,正式场合穿着,维持库存,打包拆包行李箱。

 

  Communication 交流

includes cultural differences, interpersonal skills, body language, remembering names and making conversation, telephone manners, presentation skills.

      包括文化差异,人际交往技能,肢体语言,记名,对话交流,电话礼仪,演讲技能

     

 Etiquette & protocol 礼仪&礼节

includes addressing persons of different cultures and titled persons, acquiring social confidence, social and business correspondence, common-sense good manners and consideration for others, personal norms and values.

     包括称呼来自不同文化的人及有头衔的人,吸收社交自信,社交及商业信函,礼仪常识,对他人的考虑,个人规范和价值观。

     

  Miscellaneous 多方面培养

includes Chinese tea ceremony, golfing, flower arranging, healthcare, luxury and much, much more.

      包括中式茶艺,高尔夫,花艺,养生,奢侈品及更多。

 

PS:以上为6周职业管家培训的课程大纲, iPad Air中将有每天具体课表的详细安排。

 

 

 



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By Royal Appointment